Frequently Asked Questions
Will my jewellery tarnish?
Our pieces are tarnish resistant, however should still be cared for properly to help preserve its finish. Avoid prolonged exposure to harsh chemicals, perfumes and water.
Can I change or cancel my order?
Only if your order has not been dispatched, so please contact us as soon as possible such that we may do our best to help.
Do you ship internationally?
Yes, we ship to selected international destinations. Shipping costs and delivery times are calculated at checkout.
What if my jewellery is damaged?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order number.
How long do deliveries take?
Orders are typically processed within 1-2 business days. Delivery times vary on your location, this can be seen at checkout.
Do you offer free shipping?
We offer free shipping to any order over £40!
Can I return my order?
Yes. Elligible items can be returned within 14 days of delivery. Please ensure items are returned unused and in their original condition.